Надіслати запит Приєднуйтесь до Sii
Надіслати запит Приєднуйтесь до Sii

Пропозиція:

Галузь:

Технології:

About the client

Manufacturer of trucks, buses, engines and machines. The Polish branch of the Group supports all branches of the Group in Europe with IT solutions.

The challenge

  • Training 400 people on the ITIL®4 Foundation.
  • Training people from 26 countries, including Brazil, Sweden, France, Africa, USA, Australia, UK.
  • Conducting trainings in 4 languages: Polish, English, Swedish and French.
  • Preparing the participants for the ITIL® 4 Foundation accredited exam.

What we did

  • We discussed with a key decision-maker on the client’s side the needs and expectations of the client regarding the trainings.
  • We faced challenges such as conducting training for people located in Australia, where we trained at night Polish time zone for 4 days, several hours each.
  • We conducted an accredited ITIL® 4 Foundation training.

Effects

  • Acquiring knowledge about creating, maintaining and defining the value of the service in accordance with the ITIL® best practices.
  • Exchanging experience in the field of customer service management practices and forms of cooperation with clients with different priorities.
  • Passing the ITIL® 4 Foundation exam.
Дізнайтеся більше
Переглянути більше

Отримайте пропозицію

Якщо у вас виникли запитання або ви хочете дізнатися більше про наші пропозиції, зв’яжіться з нами.

Надіслати запит Надіслати запит

Tomasz Ukraine Business Lead

Get an offer

Працюйте в Sii

Знайдіть роботу, яка підходить саме вам. Перевірте відкриті вакансії та подайте заявку.

Подати заявку Подати заявку

Viktoriya Recruitment Specialist

Join Sii

SUBMIT

This content is available only in English version.

Are you sure you want to leave this page?

This content is available only in English version.

Are you sure you want to leave this page?